Delivery Policy

At Davyo’splace, we work hard to ensure your orders arrive fresh, safe, and on time.

Processing Time

All orders are processed within 24–48 hours after payment confirmation (excluding Sundays and public holidays).

Delivery Time

  • Lagos: 1–2 business days

  • Outside Lagos: 2–5 business days

  • Nationwide shipping available

Delivery times may vary slightly depending on location and courier services.

Shipping Fees

Shipping costs are calculated at checkout based on your location and order size.

Order Tracking

Once your order is shipped, you will receive a confirmation message with delivery updates where available.

Incorrect Address

Please ensure your delivery details are correct. Davyo’splace is not responsible for delays caused by incorrect addresses.

Delays

Unexpected delays may occur due to weather, logistics, or courier issues. We appreciate your patience and understanding.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Order Processing & Dispatch

4. Delivery to Your Address

Refunds & Returns Policy

Your satisfaction matters to us. Because we sell edible and wellness products, we follow strict safety and hygiene guidelines.

Returns

For health and safety reasons, we do not accept returns on:

  • Opened products

  • Used items

  • Perishable or consumable goods

Damaged or Wrong Items

If you receive:

  • A damaged product

  • A defective item

  • The wrong order

Please contact us within 48 hours of delivery with photos or videos for verification.

We will gladly:

  • Replace the item, or

  • Issue a refund/store credit

Refunds

Approved refunds are processed within 3–5 business days back to your original payment method.

Order Cancellations

Orders can only be cancelled before shipping. Once dispatched, cancellation is not possible.

FAQs

Are your products natural?

Yes. All our seeds, herbs, spices, and wellness products are carefully sourced and naturally prepared.

How long does delivery take?

Lagos deliveries take 1–2 days, while nationwide delivery takes 2–5 business days.

Can I return a product?

For hygiene reasons, opened or consumable products cannot be returned. However, damaged or incorrect items can be replaced.

How should I store my products?

Store in a cool, dry place away from direct sunlight. Keep containers tightly sealed for freshness.

Do you offer bulk or wholesale orders?

Yes. We accept bulk and wholesale orders. Please contact us directly for pricing and availability.

How can I contact customer support?

You can reach us via phone or email through our Contact page. We respond as quickly as possible.